At aplusrstore.shop, we are committed to providing our customers with a reliable, convenient, and transparent delivery experience. This Shipping Policy explains our shipping methods, processing times, delivery estimates, and related information for orders placed through our website.

By placing an order with aplusrstore.shop, you agree to the terms and conditions described in this Shipping Policy.

1. Order Processing Time

After your order is successfully placed and payment has been confirmed, our team will begin processing your order.

Orders are generally processed within:

1–3 business days

During this time, we carefully prepare, verify, and package your products before shipment.

Please note that processing time does not include the shipping and delivery period.

Orders placed during weekends, public holidays, or periods of high demand may require additional processing time.

2. Free Standard Shipping

aplusrstore.shop provides:

Free Standard Shipping on all orders

Customers do not need to pay additional shipping fees for standard delivery.

Shipping costs will be automatically calculated and displayed as free during the checkout process.

3. Delivery Time

Our standard delivery time is:

15–20 business days

Delivery time begins after the order has been processed and shipped.

Estimated delivery time:

• Order processing: 1–3 business days

• Standard shipping: 15–20 business days

Please note that delivery times are estimates and may vary depending on:

• Destination country and region

• Customs procedures

• Carrier delays

• Weather conditions

• Public holidays

• Unexpected logistics circumstances

We always work with reliable shipping partners to ensure that orders arrive as safely and efficiently as possible.

4. Shipping Confirmation and Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing available delivery information.

If tracking information is available, it will be provided so that you can monitor your package during transportation.

Please allow some time for tracking information to become active after shipment.

If you have not received your tracking information within a reasonable period, please contact us:

Email: info@aplusrstore.shop

Our customer service team will assist you with your order status.

5. Delivery Address Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully check:

• Full name

• Delivery address

• Postal code

• City

• Contact information

aplusrstore.shop is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible.

We will make reasonable efforts to update the information before the order is shipped.

6. International Shipping

aplusrstore.shop serves customers in France and other eligible destinations.

International shipments may be subject to additional procedures depending on the destination country.

Customers should be aware that delivery times may be affected by:

• Customs inspections

• Local delivery services

• Import procedures

• Government regulations

aplusrstore.shop cannot control customs processing times or delays caused by authorities.

7. Customs Duties and Taxes

For certain international orders, customs duties, taxes, or import fees may apply depending on local regulations.

Customers are responsible for any customs charges that may be required by their country.

aplusrstore.shop does not control or determine customs fees.

If customs charges occur, customers should contact their local customs authority or delivery provider for further information.

8. Delayed or Lost Packages

Although we work with reliable shipping partners, unexpected delivery issues may occasionally occur.

If your package is delayed beyond the estimated delivery period, please contact us so we can investigate the situation.

Email:

info@aplusrstore.shop

We will cooperate with shipping providers and provide reasonable assistance.

If a package is confirmed as lost during transportation, we will review the situation and determine an appropriate solution.

9. Incorrect or Damaged Deliveries

If you receive:

• A damaged package

• A defective product

• An incorrect item

please contact us within 7 days of receiving your order.

Please provide:

• Order number

• Description of the issue

• Photos or videos showing the problem

Our customer service team will review your request and provide appropriate assistance.

10. Order Changes and Cancellations

If you need to modify your shipping information or cancel an order, please contact us as soon as possible.

Once an order has been processed or shipped, changes may no longer be possible.

In such cases, customers may need to follow our Return and Refund Policy after receiving the order.

11. Contact Information

If you have any questions regarding shipping, delivery, or your order, please contact our customer service team:

Company Name:

aplusrstore.shop

Email:

info@aplusrstore.shop

We are committed to providing reliable shipping services and ensuring that every customer receives their order safely and efficiently.

Thank you for choosing aplusrstore.shop.